Privacy & Legal Policies | NOSL Virtual Support

Privacy Policy (UK GDPR‑Compliant)

Privacy Policy

NOSL Virtual Business Support

Last updated: July 2026

This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website or contact me for services.

1. Who I Am

NOSL Virtual Business Support

Based in Northampton, UK

Email: noslvirtualbusinesssupport@gmail.com

2. Information I Collect

I may collect the following information when you contact me or use my services:

• Name

• Email address

• Phone number (if provided)

• Business name

• Details relating to your enquiry

• Any documents or information you choose to send me

3. How Your Information Is Used

I use your information to:

• Respond to enquiries

• Provide virtual assistant services

• Maintain communication during our working relationship

• Keep internal records for invoicing and service delivery

I do not sell, share, or distribute your data to third parties.

4. Legal Basis for Processing

Under UK GDPR, I process personal data based on:

• Legitimate interest (responding to enquiries, providing services)

• Contract (when you become a client)

• Consent (if you opt into any future mailing lists)

5. Data Storage & Security

Your information is stored securely and only for as long as necessary for service delivery, legal obligations, or accounting purposes.

6. Your Rights

You have the right to:

• Request access to your data

• Ask for corrections

• Request deletion

• Withdraw consent

• Object to processing

To exercise any of these rights, email me at the address below.

7. Cookies

My website may use cookies for basic functionality or analytics. You can manage cookie settings through your browser.

8. Contact

If you have any questions about this Privacy Policy, please contact me at:

noslvirtualbusinesssupport@gmail.com

Terms & Conditions

NOSL Virtual Business Support

Last updated: July 2026

By using this website or working with NOSL Virtual Business Support, you agree to the following terms.

1. Services

I provide virtual assistant and administrative support services as described on my website. All services are delivered remotely unless otherwise agreed.

2. Payments

• Hourly work is billed after completion.

• Monthly packages are billed at a fixed monthly rate.

• Payment terms are 7 days from invoice date unless agreed otherwise.

• Late payments may result in paused services.

3. Cancellations & Rescheduling

If you need to cancel or reschedule work, please provide reasonable notice.

Monthly packages are non‑refundable once the month has begun.

4. Client Responsibilities

Clients must provide accurate information, timely access to required accounts or documents, and clear instructions for tasks.

5. Confidentiality

All client information is treated as strictly confidential.

I will never share your data, documents, or business information with third parties.

6. Liability

While I take great care with all tasks, NOSL Virtual Business Support is not liable for:

• Losses resulting from incorrect information provided by the client

• Delays caused by third‑party systems, software, or suppliers

• Any indirect or consequential loss

7. Intellectual Property

Any content created for your business becomes your property once paid for.

Website content, branding, and materials belonging to NOSL Virtual Business Support remain mine.

8. Termination

Either party may end the working relationship with written notice.

Outstanding invoices must be paid before termination is complete.

9. Governing Law

These terms are governed by UK law.

Website Disclaimer

NOSL Virtual Business Support

Last updated: July 2026

The information on this website is for general guidance only. While I aim to keep everything accurate and up to date, I make no guarantees about completeness or suitability.

• Nothing on this website constitutes professional legal, financial, or business advice.

• I am not responsible for any actions taken based on website content.

• External links are provided for convenience; I am not responsible for their content.

• Services described may change or be updated at any time.

For personalised support, please contact me directly.

Cookie Policy

NOSL Virtual Business Support

Last updated: July 2026

What Are Cookies?

Cookies are small files stored on your device to help websites function properly and improve your browsing experience.

How My Website Uses Cookies

My website may use cookies for:

• Basic site functionality

• Analytics (e.g., visitor numbers, page views)

• Performance improvements

Managing Cookies

You can disable cookies through your browser settings at any time.

Please note that disabling cookies may affect website performance.

Contact

If you have questions about cookies or data use, email:

noslvirtualbusinesssupport@gmail.com