Services & Pricing | NOSL Virtual Support

About My Support

Life gets busy, and the small tasks pile up fast. I help take that weight off your shoulders by managing the everyday things that keep your business running smoothly; inbox and diary management, scheduling appointments, handling customer enquiries, organising files, and keeping communication flowing without interruptions.

I’m the person who checks your voicemails, keeps your calendar under control, tidies your digital space, and makes sure nothing important slips through the cracks.

My aim is simple: to make your days feel lighter, calmer, and more organised so you can focus on what matters most.

Many VAs start from scratch; I come with years of senior administrative experience already behind me. I understand how businesses operate, what clients expect, and how to keep things running smoothly day‑to‑day.

Administration

Data entry
Proofreading documents and websites
Digital file decluttering

Support

Customer service and enquiry handling
Acting as a point of contact

Hourly Support

Hourly Rate – £30 per hour

Perfect for flexible, ad‑hoc help when you need short‑term or one‑off support. You get reliable, high‑quality admin assistance without any ongoing commitment.

How It Works

• Minimum booking: 1 hour

• Hours are billed after the work is completed

• No monthly contract or retainer required

• Available Monday–Friday

• Communication via email

Retainer Packages

Monthly Packages: 48, 54, or 60 hours

Fixed monthly fee for consistent, reliable support.

What's included?

All admin services listed in the services page are included in every package.

The difference between packages is simply the number of hours available each month,

allowing for deeper or more frequent support as your workload increases.

Support Package — 48 hours per month

£1,440 per month

(Equivalent support is often £1,700–£2,000 per month.)

Ideal for small businesses needing consistent weekly admin support.

Includes inbox management, diary management, customer service, data entry, file organisation, proofreading, and acting as a point of contact.

Enhanced Support — 54 hours per month

£1,620 per month

(Comparable packages typically range from £1,900–£2,200.)

Perfect for businesses with a higher volume of communication or more daily admin needs.

Includes everything in the 48‑hour package plus voicemail checking, additional customer/member enquiry handling, and more proactive admin tasks.

Premium Support — 60 hours per month

£1,800 per month

(Industry pricing for this level of daily support is usually £2,200–£2,600.)

Best for busy founders or teams needing daily admin coverage.

Includes full inbox and diary management, customer service, point‑of‑contact support, regular digital decluttering, proofreading, and priority response times.

Management